Return Policy
At Fittea.pk, customer satisfaction is our top priority. We strive to provide the best quality products, but if you are not completely satisfied with your purchase, we are here to assist you.
Eligibility for Returns
- Items can be returned within 7 days of receiving your order.
- The product must be:
- Unused and in its original packaging.
- In the same condition as received.
- Accompanied by the receipt or proof of purchase.
Non-Returnable Items
- Opened or used products.
- Items damaged due to improper handling.
- Clearance sale items or promotional products.
- Change of mind is not applicable.
Return Process
- Contact Us: Email us at fitteapakistan@gmail.com with your order details and reason for return.
- Approval: Once approved, our team will guide you on how to proceed with the return.
- Shipping: Customers are responsible for return shipping costs unless the product was damaged or incorrect.
Refunds
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- Refunds will be processed within 7 working days after we receive and inspect the returned item.
- Refunds will be issued to your original payment method.
Exchanges
If you received a defective or incorrect product, we are happy to replace it at no additional cost. Please notify us within 48 hours of receiving your order.
For any questions or concerns, please contact us at fitteapakistan@gmail.com We’re here to help!