Shipping policy

Shipping Policy

At Fittea.pk, we are committed to delivering your orders in a timely and secure manner. Below is our shipping policy to ensure a smooth shopping experience for our valued customers.

Shipping Locations

• We deliver across Pakistan.
• Delivery to remote or rural areas may take slightly longer.

Shipping Charges

• Delivery available all over Pakistan.
• Delivery charges within Punjab: Rs. 200
• Delivery charges out of province: Rs. 250

Delivery Time

Orders are delivered within 2 to 4 business days.

Note: Delivery times may vary based on your location and unforeseen circumstances such as weather or courier delays.

Orders Processing

• Orders are processed within 24 hours of confirmation, excluding weekends and public holidays.
• You will receive a confirmation email or SMS with your order details once it has been processed.

Tracking Your Order

• Once your order is shipped, a tracking number will be provided via email or SMS.
• You can track your order through our delivery partner’s website or by contacting our customer support.

Delivery Terms

• Please ensure that the delivery address provided is accurate and complete.
• If no one is available at the delivery address to receive the package, the courier will attempt redelivery or contact you for further instructions.

Damaged or Missing Items

If you receive a damaged product or your order is incomplete, please contact us within 48 hours of receiving the delivery.

We will arrange for a replacement or resolve the issue promptly.

Contact Us

If you have any questions or concerns about this Shipping Policy, please reach out to us at:

Email: fitteapakistan@gmail.com
Phone: 0305 6446895

Thank you for trusting Fittea.pk with your personal information.